A doctor on call, moving toward you.
One call. A British-trained GP is dispatched within minutes, arrives at your door inside the hour, and gives you the consultation Dubai forgot existed.
The on-call rota, explained
A coordinator answers in two rings. We capture symptoms, address and any meds you take. No triage maze. No "press 1 for English".
The duty GP is named, ETA confirmed, fee quoted before they move. They leave with a stocked bag — antibiotics, IV fluids, ECG, rapid tests.
20–40 minutes at your address. Real history, real examination, real plan. Prescription on the spot. Written report by email same day.
When to put us on call
- · Fever above 38.5 °C that paracetamol won't break
- · Vomiting or diarrhoea past 12 hours — dehydration risk
- · UTI, ear infection, sinusitis, tonsillitis
- · Sudden rash, hives or allergic reaction
- · Migraine, vertigo, back spasm
- · Kids unwell overnight — fever, croup, ear pain
- · Hotel guests with food poisoning or sunstroke
- · Post-op wound checks, dressing changes, suture removal
When to go to A&E instead
- · Chest pain — especially crushing, radiating, with sweating
- · Facial droop, slurred speech, sudden weakness — call 998
- · Severe breathlessness at rest
- · Major bleeding that won't stop with pressure
- · Head injury with loss of consciousness or vomiting
- · Suspected fracture of hip, spine, skull
- · Anaphylaxis (use EpiPen, then 998)
If unsure, call us anyway — we'll triage in 30 seconds and tell you to dial 998 if that's the safer call.
On-call across Dubai
Every community has a named GP on rotation. Find yours:
Doctor on call — questions we get hourly
What does 'doctor on call' actually mean in Dubai?+
It means a real, DHA-licensed GP is on rotation 24/7 and dispatched to your address — not a chatbot, not a triage nurse, not a 5-minute video call. From the moment you book, the doctor is moving toward you with a stocked medical bag. Average arrival is 60–90 minutes anywhere in Dubai.
How quickly can the on-call doctor reach me?+
60–90 minutes is the standard window for Business Bay, Downtown, DIFC, Marina, JBR, Palm Jumeirah, Jumeirah, Al Barsha, Dubai Hills and JLT. Outer communities (Arabian Ranches, Tilal Al Ghaf, Dubai South, MBR City) are 90–120. Late-night calls (11pm–6am) are usually faster because traffic clears.
Is there a doctor on call overnight, on weekends and on public holidays?+
Yes — our on-call rota runs every hour of every day, including Eid, New Year, National Day and DSF weekends. There is no answering machine. A coordinator answers within two rings and a doctor is allocated immediately.
Can the on-call doctor write a prescription on the spot?+
Yes. Every on-call GP carries a DHA prescription pad and an in-bag formulary of common medications (antibiotics, antiemetics, painkillers, antihypertensives, salbutamol, ondansetron, paracetamol IV, IV fluids). If you need something specific, we arrange pharmacy delivery to your door within 1–2 hours.
What does an on-call doctor visit cost?+
AED 500 daytime (7am–11pm), AED 900–1,200 overnight (11pm–7am). The fee covers a 20–40 minute consultation, examination, prescription, and a written report. Medications, bloods and IV are itemised separately. Most international insurers reimburse on a coded invoice.
When should I call an on-call doctor vs go to A&E?+
Call us for: fever, vomiting, food poisoning, UTI, sinusitis, ear infection, allergic reaction, migraine, back pain, sprains, kids unwell at night. Go to A&E for: chest pain, sudden weakness or facial droop, severe breathlessness, heavy bleeding, head injury with loss of consciousness, suspected fracture of a major bone.
Do you cover hotels and short-stay rentals?+
Yes — we attend every hotel, serviced apartment, Airbnb, hostel and private residence in Dubai. Just send the building name and unit/room number. Insurance-friendly invoices and fit-to-fly letters issued in English the same day.
Can the on-call doctor draw blood or set up an IV at my home?+
Yes. A phlebotomy-trained nurse can be dispatched with the doctor or follow within 30 minutes. We run standard panels (CBC, U&E, LFTs, CRP, glucose) and rapid bedside tests. IV fluids and IV antibiotics are routine for dehydration and severe infection — set up in your bedroom, monitored 30–60 minutes.
Healthcare should feel simple.
Send an enquiry and our team will come back to you — no waiting rooms, no run-around.